Effective date: 01 May 2026
Last updated: 22 May 2026
1. Who we are
This website and the nerapo service are operated by:
SC MOVING RECORDS SRL
Sole-shareholder limited liability company incorporated in Romania
- Trade Register no.: J1/790/2016
- Sole registration code (CUI): 36516097
- VAT ID: RO48113896
- Registered office: Str. Vasile Alecsandri nr. 76, Alba Iulia, Alba County, Romania, 510201
- Contact e-mail: [email protected]
- VAT status: not registered for VAT in Romania (see Section 8)
In these Terms, "nerapo", "we", "us" and "our" mean SC MOVING RECORDS SRL.
2. About these Terms
These Terms and Conditions ("Terms") are a binding agreement between you and nerapo. They govern your access to and use of the nerapo website, the nerapo dashboard, the interactive demo, and the nerapo software-as-a-service platform (together, the "Service").
By creating an account, starting a demo session, subscribing to a paid plan, or otherwise using the Service, you confirm that you have read, understood and agree to these Terms. If you do not agree, do not use the Service.
These Terms apply worldwide. nerapo is sold globally, both to businesses ("B2B") and to individual consumers ("B2C"). Some sections apply differently to consumers — those differences are stated where relevant (see in particular Sections 10 and 24).
We may update these Terms from time to time (see Section 23).
3. Definitions
To keep these Terms easy to follow, the following words have the following meanings:
Service — the nerapo platform as a whole: the website, the dashboard, the demo, the configuration API, and the mobile-app build packages we generate.
Customer / you — the business or individual who registers a nerapo account and/or subscribes to a paid plan.
Account — your nerapo login account (the businesses and people who manage an app through our dashboard).
Dashboard — the web workspace where a Customer configures their app (stations, podcasts, news, branding, settings, etc.).
App — a mobile application built for and published by a Customer using the Service, for the Apple App Store and/or Google Play.
End User — a person who downloads, installs or uses an App published by a Customer. End Users are the Customer's audience, not nerapo's customers.
Demo — the free, temporary, no-signup sandbox that lets prospective customers explore the dashboard and a simulated app preview.
Customer Content — everything a Customer adds, uploads, configures or supplies through the Service: radio stream URLs, podcast and RSS feed URLs, audio, episodes, news feeds, images, logos, artwork, banners, text, custom HTML/JavaScript views, branding, links, schedules and any other material.
Plan — a paid subscription tier of the Service (currently Lite, Pro and Agency). Plan names, features and prices are described on the website and may change.
Sub-processor — a third party that processes data on our behalf to operate the Service (see Section 17).
4. What the Service does
nerapo is a white-label mobile-app platform for radio and audio brands. It lets a Customer create, configure and publish their own branded iOS and Android apps — with their own radio stations, podcasts, audiobooks, news, schedule and design — without writing code.
The Service provides the tools and infrastructure to build and run an App. nerapo does not create, own, license, broadcast, curate or endorse the audio, video, RSS or other content delivered through an App. All such content is Customer Content and is the Customer's sole responsibility (see Sections 12 and 13).
The Customer is, and remains, the publisher and developer of record of their own App on the Apple App Store and Google Play, under the Customer's own developer accounts.
5. Eligibility and accounts
5.1. To register an Account you must be at least 18 years old and able to enter into a binding contract. If you register on behalf of a business, you confirm you are authorised to bind that business.
5.2. You must provide accurate, current and complete information when you register, and keep it up to date.
5.3. You are responsible for keeping your password and Account credentials confidential, and for all activity that occurs under your Account. Tell us promptly at [email protected] if you suspect unauthorised use.
5.4. One person or business may hold one Account. We may refuse, suspend or close Accounts at our reasonable discretion, including for breach of these Terms (see Section 19).
6. The Demo
6.1. The Demo is a free, temporary sandbox. It requires no signup, no payment and no credit card.
6.2. Demo sessions are ephemeral. A demo session and everything created in it are automatically and permanently deleted after a fixed period (currently 12 hours) from creation. Demo data cannot be recovered. Do not use the Demo to store anything you need to keep.
6.3. The Demo is provided strictly "as is", for evaluation only, with no warranties, no service levels and no support. Some features are intentionally limited, simulated or disabled in the Demo (for example, file uploads in certain sections, real push delivery, billing, and app downloads). The Demo's phone preview is a visual simulation of a published App — not the real iOS or Android app — and may differ from the real app's behaviour.
6.4. We may rate-limit, restrict or withdraw the Demo at any time, and may block abusive use.
7. Plans, orders and billing
7.1. Plans. Paid access is sold as a recurring subscription Plan (Lite, Pro, Agency, or as otherwise offered). The features included in each Plan are described on the website and in the dashboard and may be changed (see Section 23).
7.2. Global sales. nerapo is sold internationally to both businesses and consumers.
7.3. Payment processor. Payments are processed by Stripe. When you subscribe, you enter your card details, billing name, billing address and any tax/VAT identifier directly on Stripe's secure checkout pages. nerapo never receives, sees or stores your full card number. Your use of Stripe is also subject to Stripe's own terms and privacy policy.
7.4. Subscription term and auto-renewal. Subscriptions are billed in advance for the billing cycle you choose (for example monthly or yearly) and renew automatically at the end of each cycle for another cycle of the same length, at the then-current price, until cancelled in accordance with Section 11.
7.5. Invoicing. For each payment we issue a fiscal invoice. Invoices are generated through our invoicing provider (Oblio) and, where legally required, reported to the Romanian tax authority (ANAF). To do this, the billing name, address, country, e-mail and any VAT identifier you entered at Stripe checkout are used to prepare your invoice (see Section 17).
7.6. Price changes. We may change Plan prices. A price change will not affect the cycle you have already paid for; it applies from your next renewal, and we will give you reasonable advance notice so you can cancel before it takes effect if you do not accept it.
7.7. Failed payments. If a renewal payment fails, we may retry it, notify you, and — if payment is not resolved within a reasonable period — suspend and then close the Account and schedule it for deletion (see Sections 11 and 19).
8. Taxes and VAT
8.1. SC MOVING RECORDS SRL operates under the Romanian small-enterprise regime and is not registered as a normal VAT payer in Romania. Our prices do not include Romanian VAT, and no Romanian VAT is added to, or shown on, our invoices.
8.2. Our prices are stated exclusive of any taxes. You are responsible for determining, declaring and paying any taxes, duties, levies, reverse-charge VAT, withholding taxes or similar charges that apply to your purchase under the laws of your own country or jurisdiction.
8.3. If and where nerapo becomes legally required to charge value-added tax, sales tax or a similar tax on a sale, that tax will be added to the price and shown to you at checkout and on the invoice.
9. No free trial; fees are non-refundable
9.1. No free trial. nerapo does not offer a free trial of any paid Plan. Instead, you can evaluate the Service before paying, free of charge, in two ways: (a) the free Demo described in Section 6, and (b) nerapo's own apps, which are publicly available on the Apple App Store and Google Play and which are built on the same platform.
9.2. Non-refundable. Because the Service is a digital service supplied and made available to you immediately on payment, all fees are non-refundable, including for partially used billing cycles and for periods during which you do not use the Service. When you cancel, you keep access until the end of the cycle you have already paid for; you are not charged again, and you do not receive a refund or pro-rata credit for the unused remainder.
9.3. Section 9.2 does not exclude or limit any refund that is required by mandatory law, including the consumer rights described in Section 10.
10. Consumers in the EU/EEA — right of withdrawal
This Section applies if you are a consumer (a person acting outside their trade, business, craft or profession) resident in the European Union or the European Economic Area. It does not apply to business customers.
10.1. As a consumer entering a distance contract for a digital service, you normally have a period of 14 days to withdraw from the contract without giving a reason.
10.2. Waiver through immediate performance. When you subscribe to a paid Plan, you expressly request that nerapo begin supplying the Service to you immediately, before the 14-day withdrawal period ends, and you acknowledge that you will lose your right of withdrawal once supply has begun. By completing your purchase you give that express consent and acknowledgment.
10.3. Accordingly, once we have granted you access to the paid Service, the right of withdrawal no longer applies and the fees for that billing cycle are non-refundable, as stated in Section 9. You can evaluate the Service free of charge before subscribing, using the Demo and our publicly available apps (Section 9.1), so that you do not have to commit payment to assess it.
10.4. Easy cancellation. You can cancel your subscription at any time, directly and without obstacle, from within the dashboard / billing portal (see Section 11). Cancellation stops future renewals.
10.5. Nothing in these Terms removes or limits your mandatory statutory rights as a consumer under the law of your country of residence — for example, rights and remedies if the Service is not supplied as described or is not of the quality you are legally entitled to expect. Where such mandatory rights conflict with these Terms, those rights prevail to the extent required by law.
11. Cancellation and termination by you
11.1. You may cancel your subscription at any time through the dashboard or the billing portal made available to you. Cancellation takes effect at the end of the billing cycle you have already paid for — you keep access until then.
11.2. You may close your Account at any time. When you request account closure, your Account is scheduled for deletion after a short grace window (currently 15 days), during which the request can be reversed. After that window your Account and the Customer Content in it are permanently deleted, subject to Section 17.7 (records we are legally required to keep).
11.3. When an App is no longer maintained, the published App may show a "no longer available" message to End Users instead of working content. See Section 19.4.
12. Your responsibilities and acceptable use
12.1. You are responsible for your App and your Content. You are solely responsible for all Customer Content, for your App, and for everything done through your Account.
12.2. Rights and licences. You represent and warrant that you own, or hold all rights, licences, consents and permissions necessary for, all Customer Content and its use through the Service and in your App — including, without limitation, rights to stream and publicly communicate audio; music licensing and any payments due to authors, performers, producers and collecting societies; podcast and RSS content rights; and rights to all images, logos, trademarks and other material you upload. nerapo does not obtain, provide or pay for any content licence on your behalf.
12.3. Store compliance. You are responsible for ensuring your App complies with the Apple App Store Review Guidelines and Google Play policies, and with the rules of any other distribution channel. You publish under your own developer accounts. nerapo does not guarantee that any App will be approved, or will remain available, on any store. As shown in the dashboard:
JavaScript is allowed and runs in the app's embedded browser (WKWebView / WebView). You are solely responsible for ensuring all content complies with App Store Review Guidelines and Google Play Policies. Prohibited: adult content, gambling, bypassing in-app purchase, downloading executable code, or making the app appear to be a simple web wrapper without native functionality. Apps in violation may be rejected or removed.
12.4. Lawful use. You must not use the Service, and must not allow your App or Customer Content to be used, to: infringe intellectual property or other rights; publish unlawful, defamatory, deceptive, infringing, hateful, adult or otherwise prohibited material; violate privacy or data-protection law; transmit malware; bypass platform in-app-purchase rules; or otherwise breach any applicable law.
12.5. Security. You must not attempt to disrupt, overload, reverse-engineer, probe or gain unauthorised access to the Service or its infrastructure, or circumvent usage limits.
13. Customer Content — no monitoring, no liability
13.1. Ownership. As between you and nerapo, you retain ownership of your Customer Content and your brand. nerapo claims no ownership of it.
13.2. Licence to operate the Service. You grant nerapo a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, transmit and display Customer Content solely to the extent necessary to provide and operate the Service for you (including delivering it to your App and its End Users). This licence ends when the Customer Content is deleted, except for copies retained in routine backups for a limited period.
13.3. We do not monitor or endorse. The Service is a neutral hosting and delivery tool. nerapo does not pre-screen, monitor, verify, curate or endorse Customer Content, and does not assume any responsibility or liability for it.This includes content uploaded or supplied by the Customer and content added by End Users (such as End-User-added RSS feeds). You — and not nerapo — bear all responsibility and liability for Customer Content and for content made available through your App.
13.4. Removal. Without obligation to monitor, nerapo may remove or disable access to any Customer Content, or suspend an App, if we reasonably believe it is unlawful, infringing, harmful, in breach of these Terms, or exposes nerapo or any third party to liability.
14. Offline downloads and streaming — Customer responsibility
14.1. The Service includes an optional feature that lets a Customer allow End Users to download audio content for offline listening, and features for streaming audio. nerapo provides only the technical capability.
14.2. You are solely responsible for holding all necessary rights, licences and agreements for the streaming, public communication, reproduction and — where you enable it — offline distribution and storage of all content available in your App, and for compliance with copyright, neighbouring-rights and content-licensing laws in every jurisdiction where your App is available. As shown in the dashboard:
Enabling offline downloads allows your app users to save audio content to their devices. Make sure you hold the necessary rights, licenses, or agreements for offline distribution of all content available in your app. You are solely responsible for compliance with copyright and content licensing laws in your jurisdiction.
14.3. nerapo gives no assurance that enabling offline downloads, streaming, or any particular content is lawful in your case. If in doubt, do not enable the feature, or seek your own legal/licensing advice. nerapo is not liable for any claim arising from your use, or your End Users' use, of streaming or offline features.
15. Third-party services
The Service interoperates with third parties, each governed by its own terms and privacy policies, for which nerapo is not responsible:
- Apple App Store / Google Play — distribution of your App.
- Stripe — payment processing.
- Apple Sign In / Google Sign-In — optional End-User login in your App.
- Google AdMob — optional in-app advertising, served through your own AdMob account using identifiers you provide.
- OneSignal — optional push notifications, sent through your own OneSignal account using credentials you provide.
- RSS / streaming sources — third-party feeds and streams you choose to include.
nerapo does not control these services and is not responsible for their availability, content, policies, fees or acts.
16. Intellectual property
16.1. nerapo owns and retains all intellectual property rights in the Service — the platform, the dashboard, the software, the app code templates and build system, the APIs, designs and documentation — excluding Customer Content.
16.2. Subject to these Terms and to payment of the applicable fees, nerapo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service, and to build, publish and operate your own App with it, for the duration of your subscription.
16.3. You may not copy, resell, sublicense, rent, or create competing services from the Service or its software, except as expressly permitted by your Plan. The "nerapo" name and logo are our trademarks and may not be used without our permission, except as automatically included by the platform in your build.
16.4. If you give us feedback or suggestions, we may use them freely without obligation to you.
17. Data protection and privacy
This Section summarises how data is handled. Full details are set out in nerapo's Privacy Policy and, for End-User Personal Data processed on a Customer's behalf, in nerapo's Data Processing Agreement (DPA), both of which are available on the nerapo website. Information on cookies and similar technologies is set out in the Cookie Policy. In the event of a conflict between this Section and the Privacy Policy or DPA on a matter of personal-data processing, the Privacy Policy or DPA (as applicable) prevails.
17.1. Data about Customers (controller: nerapo)
For your nerapo Account, nerapo is the data controller. We collect and store only what we need to run your Account and the Service:
- your e-mail address; a securely hashed password (we never store your password in readable form); your name and, optionally, company name;
- your Plan, billing cycle and billing mode; subscription status and dates; identifiers assigned by Stripe (customer and subscription IDs);
- account lifecycle data: e-mail-verification and password-reset tokens, last login time, account status, scheduled-deletion and payment-failure records;
- timestamps.
We do not store your card number, and we do not store your billing address in our own database — those are entered and held by Stripe.
17.2. Data about End Users (controller: the Customer; processor: nerapo)
For data relating to End Users of your App, the Customer decides why and how that data is used and is therefore the data controller; nerapo acts as a processor and processes End-User data only to provide the Service to the Customer and on the Customer's instructions.
The platform is designed to be privacy-minimal for End Users. In particular:
- End-User e-mail addresses are not stored. When an End User signs up or logs in, the identifier (e-mail, or the Apple/Google sign-in subject) is immediately converted into a one-way SHA-256 token and only that token is stored — it cannot be reversed back into the e-mail.
- For e-mail/password sign-ups, the End User's password is stored only as a secure hash. For Apple/Google sign-in, no password is stored.
- An optional display name may be stored.
- End-User activity stored to provide app features includes favourites, End-User-added RSS podcast feeds, and playback position.
- nerapo does not store End-User device identifiers, push tokens, or IP addresses for End Users. Push notifications and advertising, where enabled, are handled by OneSignal and AdMob under the Customer's own accounts.
As the controller of End-User data, the Customer is responsible for having its own lawful basis, privacy notice and consents for its End Users, and for complying with applicable data-protection and platform requirements (including in-app account deletion). nerapo supports End-User account deletion: when an End User deletes their account, their token, favourites and metadata are permanently removed.
17.3. Sub-processors
To operate the Service, nerapo uses the following sub-processors, each of which processes only the data needed for its function:
- Stripe — payment processing and stored billing/card data.
- Oblio — preparation of fiscal invoices and, where required, reporting to the Romanian tax authority (ANAF). Receives the billing identity associated with each invoice.
- GitHub — hosting of the application build pipeline that assembles Customer mobile apps from the Customer's own configuration (logos, bundle ID, branding and similar inputs supplied through the dashboard).
- OneSignal — delivery of push notifications, where enabled by the Customer (operated under the Customer's own OneSignal account).
- Zenith Technology — hosting and storage of the platform and its database (Romania, EEA).
- Cloudflare — content-delivery network, web application firewall and security/edge layer in front of the Service.
An up-to-date sub-processor list is also maintained in Schedule 2 of the nerapo DPA for End-User Personal Data. For transfers of personal data outside the European Economic Area, nerapo relies on appropriate safeguards, including the European Commission's Standard Contractual Clauses, as further described in the DPA.
17.4. Why we process data and on what basis
We process Customer data to perform our contract with you (these Terms), to comply with legal obligations (such as accounting and tax law), and for our legitimate interests in securing and improving the Service. End-User data is processed to provide the Service's features on the Customer's behalf.
17.5. International scope
nerapo is sold worldwide and Apps reach a worldwide audience. Data may be processed in, or accessible from, countries other than your own, including by the sub-processors above.
17.6. Your rights
Individuals have rights over their personal data under applicable law (including, in the EU/EEA, access, rectification, erasure, restriction, objection and portability). Account holders can exercise these by contacting [email protected]. End Users should contact the Customer whose App they use, as that Customer is the controller of their data.
17.7. Retention
We keep data only as long as needed for the purpose it was collected, and then delete or anonymise it. Key retention periods built into the platform:
| Data | Retention |
|---|---|
| Demo sessions and all demo content | Deleted ~12 hours after creation |
| Closed Account and its Customer Content | Deleted after a ~15-day grace window |
| Archived / unmaintained App and its content | Deleted after a ~30-day grace window |
| Password-reset token | 1 hour |
| E-mail-verification token | 24 hours |
| Invoices and billing/accounting records | Retained after account deletion for 10 years from the end of the financial year in which they were issued, as required by Romanian accounting and tax law (Article 6(1)(c) GDPR). |
| Consent and acceptance records | Retained after account deletion for 3 years (the general civil-claims limitation period under Romanian law), to establish, exercise or defend legal claims (Article 17(3)(e) GDPR), then deleted. |
| Customer action audit log (mobile application identifier changes) | Retained after account deletion for 3 years (the general civil-claims limitation period under Romanian law), to establish, exercise or defend legal claims (Article 17(3)(e) GDPR), then deleted. |
When an App is discontinued, a minimal technical record (its identifier and a "no longer available" message) may be kept so that the published App can show that message to End Users instead of failing.
17.8. Audit and accountability records
nerapo maintains an internal append-only audit log of changes to critical app configuration initiated by Customers or by nerapo operators, such as registrations and resets of the mobile application identifier (iOS Bundle ID, Android Package Name) and per-platform overrides thereof. The log records the action, the previous and new values, the action timestamp, and the Customer or operator identity and request context. It is used for security, dispute resolution and contractual accountability. The categories of data recorded, the retention period, and the storage location are described in the Privacy Policy and in the DPA.
18. Service availability
18.1. nerapo aims for a monthly availability of the Service of at least 99.5%, measured as a monthly average and provided on a commercially reasonable efforts basis.
18.2. This target excludes: planned maintenance (which we will schedule sensibly and, where practical, announce); emergency maintenance; and any downtime caused by factors outside our reasonable control, including failures of third-party services, hosting, networks, app stores or the internet, and events described in Section 25.6 (force majeure).
18.3. The 99.5% figure is a target, not a guarantee. Unless a separate written service-level agreement says otherwise, nerapo does not provide service-level credits, refunds or other compensation for failing to meet it. The Demo is excluded from any availability target (see Section 6.3).
19. Suspension and termination by nerapo
19.1. We may suspend or terminate your access to the Service, an App, or your Account, in whole or in part, if: you breach these Terms; you fail to pay; we are required to by law or by a third party (such as an app store or payment provider); Customer Content or an App is unlawful or harmful; or your use threatens the security, integrity or lawful operation of the Service.
19.2. Where practical and lawful, we will give you notice and an opportunity to fix the problem first; for serious issues we may act immediately.
19.3. On termination, your licence to use the Service ends, and Customer Content is deleted in accordance with Section 17.7.
19.4. Discontinued Apps. A published App that is no longer maintained (because the subscription ended, the Account was closed, or access was terminated) will stop receiving content and configuration. The App may display a "no longer available" / discontinued message to End Users. Apps already installed on End Users' devices are not removed by nerapo; their continued presence in the App Store / Google Play is governed by the Customer's developer accounts and the stores' rules.
19.5. Sections that by their nature should survive termination (including 8, 9, 12, 13, 14, 16, 17.7, 20, 21, 22, 24 and 25) survive.
20. Disclaimers
20.1. The Service is provided "as is" and "as available". To the maximum extent permitted by law, nerapo disclaims all warranties not expressly stated in these Terms, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation.
20.2. nerapo does not warrant that: the Service will be uninterrupted, error-free or secure; defects will be corrected; any App will be approved by, or remain on, the App Store or Google Play; any particular commercial result, audience or revenue will be achieved; or third-party services, feeds or streams will be available or lawful for your use.
20.3. nerapo is not responsible for Customer Content, for Apps, for the conduct of Customers or End Users, or for third-party services.
20.4. Nothing in this Section limits liability that cannot be limited by law, including the mandatory rights of consumers (Section 10) and the carve-outs in Section 21.
21. Limitation of liability
21.1. To the maximum extent permitted by applicable law:
(a) nerapo is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, data, business, or anticipated savings, even if advised of the possibility; and
(b) nerapo's total aggregate liability arising out of or relating to the Service and these Terms, for all claims taken together, is limited to the total amount you actually paid to nerapo for the Service in the twelve (12) months immediately before the event giving rise to the claim.
21.2. Customer Content, Apps and content rights — including any claim that content streamed, downloaded, published or distributed through an App infringes a third party's rights or breaches licensing or copyright law — are excluded from nerapo's liability entirely and are the Customer's responsibility (see Sections 12, 13 and 14).
21.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and the mandatory rights of consumers. For consumers, nothing in this Section affects rights or remedies that mandatory law gives them; the limitations apply to consumers only to the extent permitted by that law.
21.4. The allocation of risk in Sections 20 and 21 is a fundamental basis of the pricing of the Service.
22. Indemnification
To the maximum extent permitted by law, you will defend, indemnify and hold harmless nerapo and its officers, employees and contractors from and against any claims, demands, proceedings, damages, losses, liabilities, fines and reasonable costs (including legal fees) arising out of or relating to: (a) your Customer Content; (b) your App and its distribution and operation; (c) your use of the Service in breach of these Terms or of any law; (d) your infringement of any intellectual-property, content-licensing, privacy or other right of a third party; or (e) any claim by an End User of your App relating to that App. This Section does not apply to consumers except to the extent permitted by mandatory law.
23. Changes to the Service and to these Terms
23.1. nerapo continually develops the Service and may add, change, or remove features. We will not make a change that materially degrades the core Service for a paid Plan during a cycle you have already paid for, without a reasonable alternative or notice.
23.2. We may update these Terms. If a change is material, we will give reasonable advance notice (for example by e-mail or through the dashboard) before it takes effect. If you do not accept a change, your remedy is to stop using the Service and cancel before the change takes effect; continued use after the effective date means you accept the updated Terms. For consumers, a material change you do not accept entitles you to cancel without penalty.
24. Governing law, consumers and disputes
24.1. Governing law. These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of Romania, excluding its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods.
24.2. Business customers. If you are not a consumer, the courts of Romania competent for the registered office of SC MOVING RECORDS SRL (Alba County, Romania) have exclusive jurisdiction over any dispute.
24.3. Consumers. If you are a consumer, the choice of Romanian law in 24.1 does not deprive you of the protection of the mandatory consumer-law provisions of the country in which you habitually reside, and you may bring proceedings in the courts of your country of residence as allowed by that law.
24.4. We would always prefer to resolve a problem directly — please contact us first at [email protected].
25. General
25.1. Entire agreement. These Terms (together with any Plan description, Privacy Policy and Data Processing Agreement referred to in them) are the entire agreement between you and nerapo regarding the Service, and replace any prior understanding on that subject.
25.2. Severability. If any provision is found unenforceable, the rest remains in force, and the unenforceable provision is applied to the maximum extent permitted.
25.3. No waiver. A failure to enforce a provision is not a waiver of it.
25.4. Assignment. You may not assign or transfer these Terms without our written consent. nerapo may assign these Terms to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
25.5. Notices. We may send notices to the e-mail address on your Account or display them in the dashboard. You may send notices to [email protected].
25.6. Force majeure. nerapo is not liable for any delay or failure caused by events beyond its reasonable control, including acts of nature, war, civil unrest, strikes, epidemics, failures of utilities, hosting, networks or third-party services, and acts of government or app-store operators.
25.7. Relationship. Nothing in these Terms creates a partnership, agency, employment or joint venture between you and nerapo.
25.8. Language. These Terms are written in English; if nerapo provides a translation, the English version prevails in case of conflict, except where mandatory consumer law in your country provides otherwise.
26. Contact
SC MOVING RECORDS SRL (nerapo) Str. Vasile Alecsandri nr. 76, Alba Iulia, Alba County, Romania, 510201 Trade Register: J1/790/2016 — CUI: 36516097 E-mail: [email protected]