Cookie Policy

nerapo — Cookie Policy

Effective date: 01 May 2026
Last updated: 21 May 2026

1. Introduction

1.1. This Cookie Policy explains how SC MOVING RECORDS SRL ("nerapo", "we", "us", "our") uses cookies and similar technologies on the nerapo website (nerapo.com), including the public marketing pages, the dashboard and the demo (together, the "Site").

1.2. It should be read together with the nerapo Privacy Policy and the nerapo Terms and Conditions. Capitalised terms not defined here have the meaning given to them in those documents.

1.3. Our company details: SC MOVING RECORDS SRL, Trade Register no. J1/790/2016, CUI 36516097, VAT ID RO48113896, Str. Vasile Alecsandri nr. 76, Alba Iulia, Alba County, Romania, [email protected].

2. What are cookies and similar technologies

2.1. A cookie is a small text file that a website places on your device (computer, phone, tablet) when you visit it. Cookies let a site remember your actions and preferences over time, keep you signed in, keep the site secure, and — where you allow it — measure how the site is used and support advertising.

2.2. We use the word "cookies" in this Policy as shorthand for cookies and similar technologies, including:

  • Local and session storage — small amounts of data stored by your browser for the Site to work;
  • Pixels / tags (also called web beacons) — tiny snippets, often used by analytics and advertising platforms, that record that a page or action occurred;
  • Software development kits (SDKs) — used inside mobile apps. Note: this Policy is about the Site only; the data practices of a mobile app built with nerapo are the responsibility of the Customer who publishes that app — see the Privacy Policy and the DPA.

2.3. Cookies may be first-party (set by nerapo) or third-party (set by another company whose service is embedded in a page, such as a video platform or an advertising network). They may be session cookies (deleted when you close your browser) or persistent cookies (kept for a set period).

3. Your choices and consent

3.1. Strictly necessary cookies do not require your consent and are always active — without them the Site cannot work, you cannot sign in, and the demo cannot run (see Section 4.1).

3.2. All other cookies — functional, analytics, and advertising/marketing — are used only with your prior consent. They are set only after you opt in through our cookie-consent banner, which:

  • appears before any non-essential cookie is set;
  • lets you accept or reject cookies by category, granularly;
  • makes refusing as easy and prominent as accepting;
  • lets you change or withdraw your choice at any time through the "Cookie settings" link in the website footer;
  • records your choice so we can demonstrate it.

3.3. Where the trackers run. Analytics and advertising cookies are loaded only on the public marketing pages of nerapo.com (the parts of the website intended for visitors who are evaluating the Service). They are not loaded inside the authenticated dashboard where Customers manage their apps — that area runs only the strictly necessary cookies described in Section 4.1.

3.4. Browser signals. Our consent banner honours the browser signals Do Not Track (DNT) and Global Privacy Control (GPC). If your browser sends one of these signals, non-essential cookies are not loaded and the banner reflects that.

3.5. Withdrawing consent, or refusing non-essential cookies, will not stop you from using the Site — only the optional measurement and advertising features are affected.

3.6. How long your choice lasts. Your consent (or refusal) is remembered for 6 months. After that period, the banner will ask you again, so your choice stays current.

4. Categories of cookies we use

4.1. Strictly necessary cookies — always active

These are essential for the Site to function and to be secure. They are used on the basis of our legitimate interest in providing a working, secure service, and do not require consent. They include cookies that:

  • keep you signed in to your dashboard account and maintain your session;
  • run the demo by identifying your temporary demo session;
  • remember which of your apps is currently selected in the dashboard;
  • provide security and bot protection (via our CDN/security provider, Cloudflare);
  • remember your cookie-consent choices themselves.

See Section 5 for the specific cookies in this category.

4.2. Functional / preference cookies

These remember choices you make to improve your experience (for example interface preferences). They are used only with your consent.

4.3. Analytics / performance cookies

These help us understand how visitors find and use the public marketing pages, so we can improve them — for example which pages are visited, how people arrive, and where they encounter difficulty. We use:

  • Google Analytics, deployed through Google Site Kit (Google's official WordPress plugin, which also connects Google Search Console and other Google services).

These cookies are set only after you opt in via the consent banner.

4.4. Advertising and marketing cookies

We advertise the Service across major platforms. These cookies and tracking pixels measure the performance of our campaigns, attribute sign-ups to the campaign that produced them, and let us show relevant ads and "retarget" people who have visited the marketing pages. We use:

  • Google Ads (the Google tag / gtag, conversion tags and remarketing tags);
  • Meta Pixel — for advertising on Facebook and Instagram;
  • TikTok Pixel — for advertising on TikTok.

All of these are third-party technologies loaded only after you opt in to the advertising/marketing category via the consent banner. Each provider also processes data under its own privacy policy, as an independent or joint controller:

Some of these providers are based outside the European Economic Area — see the Privacy Policy (international transfers) for details on the safeguards that apply.

For visitors in the EEA, we use Google Consent Mode v2 and Meta's equivalent signalling mechanism, so that these platforms receive the appropriate consent state and adjust their behaviour accordingly.

5. Cookies currently in use

These are the cookies actually set by the Site. The strictly necessary cookies in this table are always active. The analytics and advertising cookies described in Sections 4.3 and 4.4 are set only after you opt in through the consent banner.

CookieSet byPurposeDuration
PHPSESSIDnerapoMaintains your server session and keeps you signed in to your dashboard accountSession — expires when the session ends or you sign out
rm_demo_sidnerapoIdentifies your temporary, no-signup demo session so the demo worksAbout 12 hours (the demo session lifetime)
rm_selected_appnerapoRemembers which of your apps is currently selected in the dashboard, so the right app loadsAbout 30 days
__cf_bm, cf_clearance and similar cf* cookiesCloudflareBot detection, security and protection of the Site against abuse and attacksShort-lived (typically up to ~30 minutes for __cf_bm); cf_clearance as set by Cloudflare
cmplz_* (Complianz cookies)nerapo (Complianz CMP)Stores your cookie-consent choices so we do not ask again on every page and can honour your decision6 months
WordPress technical cookies (e.g. wordpress_test_cookie)nerapo (WordPress)The Site runs on WordPress, which may set short-lived technical cookies needed for the platform to operateSession / short-lived
Google Analytics cookies (_ga, _ga_*)GoogleAnalytics — measures use of the public marketing pagesUp to 2 years
Google Ads cookies (_gcl_*, IDE, test_cookie, etc.)GoogleAdvertising — conversion measurement and remarketingUp to 13 months
Meta Pixel cookies (_fbp, fr, etc.)MetaAdvertising — measurement, attribution and audience building on Facebook/InstagramUp to 90 days
TikTok Pixel cookies (_ttp, etc.)TikTokAdvertising — measurement, attribution and audience building on TikTokUp to 13 months

Exact cookie names and durations may change as the providers update their products. The live list shown in the consent banner is always the authoritative source.

6. Third-party content embedded in the Site

6.1. Some pages of the Site embed YouTube videos — for example tutorials showing how to use the dashboard. When a page contains an embedded YouTube player, YouTube (Google) may set cookies or read device information.

6.2. YouTube embeds are loaded only after you opt in to the relevant cookie category via the consent banner. Before that, a placeholder is shown in place of the video.

6.3. Other embedded third-party content we add in the future (for example social-media feeds or widgets) will be treated the same way: described in this Policy and, where it is not strictly necessary, loaded only with consent.

7. Managing cookies through your browser

7.1. Besides our consent banner, you can control cookies through your browser settings — you can block or delete cookies, and set your browser to warn you before accepting them. Help pages are provided by each browser maker (Chrome, Safari, Firefox, Edge and others).

7.2. Blocking all cookies, including strictly necessary ones, will stop parts of the Site from working — for example you may not be able to stay signed in to the dashboard.

8. Changes to this Cookie Policy

We may update this Cookie Policy — in particular if we add or remove tracking tools. When we do, we will update the "Last updated" date and, for a material change, give notice as described in the Privacy Policy. The cookie-consent banner will always reflect the categories actually in use at any given time.

9. Contact

For any question about this Cookie Policy or about cookies on the Site:

SC MOVING RECORDS SRL (nerapo) Str. Vasile Alecsandri nr. 76, Alba Iulia, Alba County, Romania, 510201 Trade Register: J1/790/2016 — CUI: 36516097 — VAT ID: RO48113896 E-mail: [email protected]

See also the nerapo Privacy Policy, the nerapo Terms and Conditions and the nerapo Data Processing Agreement.